Refund policy
RETURN & REFUND POLICY
Each Rewind 2000s item is made to order specifically for you. Because of this, we generally do not accept returns or exchanges for incorrect size selection, change of mind, or buyer's remorse.
DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact us as soon as possible after delivery. Include your order number and clear photos showing the issue.
Once the issue has been reviewed and approved, we will work with you to provide an appropriate replacement or refund at no additional cost.
SIZING
Please review the size chart on the product page carefully before placing your order. Because our apparel is made to order, we generally cannot offer returns or exchanges when the incorrect size is ordered.
CANCELLATIONS & ORDER CHANGES
Orders enter production shortly after they are placed. If you need to cancel or change an order, contact us as soon as possible. We cannot guarantee that an order can be changed or cancelled once production has begun.
LOST OR MISSING ORDERS
If your tracking information shows an issue with delivery or your package has not arrived within the expected delivery window, please contact us so we can review the order and determine the appropriate next steps.
CONTACT US
If there is a problem with your order, please contact Rewind 2000s through the contact information provided on our store. Please include your order number and any relevant photos so we can assist you as quickly as possible.
This policy does not limit any rights you may have under applicable consumer protection laws.